Whale

Delivery terms

• Over HK$1500, free delivery;
• If the amount is less than HK$1500, an additional local standard delivery fee of HK$150 is required;
• Or SF Express (pay by freight)

Pre-order terms

• It will take about 2-4 weeks for the pre-order to arrive. It is for reference only, and the actual situation depends on the shipment and transportation situation.
• After the pre-ordered goods arrive, we will notify the customer of the arrival for arrange the payment of the final amount. We will arrange the delivery once the payment confirmed.
• After the payment is confirmed for all reservations, no cancellation or refund application will be accepted.

Starting from the invoice date, a one-year warranty is provided.

⚠️The following are not included in the maintenance service:

3D printer: extruder and clogged nozzles.

UV printing printer: printheads and clogged nozzles.